Our Commitment to Privacy
We are glad that you have chosen to shop at SweetAviation.com. We are committed to protecting your privacy online. This page explains how we collect, use, and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.
What Information Do We Collect?
Information That You Provide to Us
We accept and store any information that you submit on SweetAviation.com or by any other means. For example, you may provide personal information when you place an order, request a publication, or contact us. This information may include name, address, phone numbers, email address, credit card and payment information, and other personal information.
Telephone Calls with Sweet Aviation
We constantly review our own performance to ensure that we’re providing exceptional service and support. Some phone calls are recorded or monitored for training purposes.
SMS Communications
By providing your phone number and opting in to SMS messaging, you consent to receive SMS messages from Sweet Aviation regarding our business. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying with “STOP” to any message or contacting us at (260) 267-5505. We do not share your phone number with third parties for their marketing purposes. Your information is shared only with service providers who assist us in delivering SMS messages and who are contractually obligated to protect your information.
Website Use Information
We collect and analyze technical information about how customers interact with SweetAviation.com, including but not limited to IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.
Cookies
Like many websites, we utilize a standard technology called cookies to differentiate you from other shoppers and to store and retrieve information about your interaction with the website — like the items in your shopping cart, for example.
Email Information and Contact Forms
We may collect, store, and use any information that you submit via email or any of the forms on our website. We may also collect information about email communications, such as confirmation that an email was opened or information about which links were clicked.
How We Use Collected Information
We use collected information for the purpose of administering our business activities, such as completing and tracking orders, customer service, communicating with customers, running promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications (see below).
We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as shipping partners and payment processors).
How We Protect Your Information
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption/security technology to protect data transfer, and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.
How You Can Review or Correct Your Information
To review or correct your personal information, or to change your communication preferences, please email us at privacy@sweetaviation.com. You may choose to stop receiving promotional communications at any time. If you have subscribed to any of our email newsletters, you may unsubscribe anytime.
Links to Other Websites
Sweet Aviation is not responsible for the content or practices employed by other websites that are linked from SweetAviation.com. When you use a link to go from SweetAviation.com to another website, our privacy policy is no longer in effect.
Your Consent
By using our website, you consent to our collection and use of your personal information as described in this policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.
This policy was last updated on January 20, 2020. If you have any questions or concerns about this privacy policy, please email privacy@sweetaviation.com.